【員工優待機票升等付費方式變更通知】
親愛的退休（職）人員 您好：
為優化機場運務流程並縮短同仁等候辦理時間，員工優待機票將進行以下調整：
一、自台灣時間 2025 年 1 1 月 1 7 日 00:00 起 （以下日期均為台灣時間 ），升等付費方式將由「機場現場付費」改為「升等搭乘後付款」辦理。
(一) 請於 2025 年 10 月 2 0 日起至 2025年11月16日(含)前，登入員工優待機票系統後，詳細閱讀《員工優待機票升等搭乘後付款聲明書》並勾選同意。完成勾選後，方可進入員工優待機票系統操作頁面。
(二) 請務必於前述期限完成勾選，確認已理解聲明書內容，否則 搭乘日期為 2025 年 1 1 月 1 7 日 00:00 以後之航班， 其空位登記將自動移除，並須於勾選同意後重新空位登記。
(三) 適用範圍 ：除 Y/ID75 升等至 C/ID75 之費用仍維持於機場現場付費外，其餘符合付費升等之情形，悉依本作業規範辦理。
(四) 付款方式與期限：
- 班機實際起飛 時間 後 2 小時 起 ，系統將寄送付費通知至您 驗證之行動電話及留存之電子信箱 ，並於 班機實際起飛後 24 小時 、 72 小時 及第14 日 再次 寄送 提醒 通知 。
- 收到付費通知後，須登入員工優待機票系統網站或 APP ，並以線上刷卡方式完成升等費用繳費。
- 請於班機實際起飛 後 2 小時至 14 日 含 內完成付費。
(五) 逾期未付款之處理方式：依《員工優待機票申請及使用規定》第13.2.4條規定，
- 未於 14 日 內完成付費者，除付費功能外，其餘系統功能（含開票、退票等）將暫停使用。
- 【 自完成付費日起，停止本人及眷屬使用員工優待機票權限 三個月。 】
請務必於 2025 年 1 1 月 1 6 日 含 前完成《員工優待機票 升等搭乘後付款聲明書》閱讀及完成同意勾選， 並填寫 行動電話（須驗證）及 電子信箱 以避免影響權益。
【Staff Ticket Upgrade Payment Procedure Notification】
Dear Retired/resigned Employees,To optimize airport operations and reduce waiting time, the staff ticket will implement the following adjustments:
- From 00:00 on November 17, 2025 (All dates and times mentioned below are based on Taiwan Standard Time), upgrade payments will change from “on-site payment” to “post-flight payment”.
(1) Please log in to the Staff Subload Travel Ticketing System between October 20 and November 16, 2025 (inclusive) to read the “Post- Payment Agreement for Staff Ticket Upgrade” and check the box to agree. Access to the system will be available only after you complete this step.
(2) Please ensure review the content of the declaration and complete the confirmation by checking the “Agree” box within the aforementioned period. Otherwise, your standby request for any flights departing on or after November 17, 2025 will be automatically cancelled, and you will be required to re-register after agreeing to the declaration.
(3) Scope of Application: Except for the fare difference for Y/ID75 upgrades to C/ID75, which will continue to be paid at the airport, all other eligible paid upgrades shall be processed in accordance with these regulations.
(4) Payment Method and Deadline :
• Beginning 2 hours after the actual flight departure, a payment notice will be sent to your verified mobile number and registered email, with reminders sent 24 hours, 72 hours, and 14 days after departure.
• Upon receiving the payment notice, please log in to the Staff Subload Travel Ticketing System (website or app) and complete the upgrade payment by credit card online.
• Payment must be completed within 2 hours to 14 days (inclusive) after the actual flight departure.
(5) Overdue Payment Handling :
• If payment is not completed within 14 days, all system functions (including ticketing and refunds) will be suspended, except for payment.
• Staff and dependents will be suspended from using staff tickets privileges for three months from the date of payment.
Please complete the Post-Upgrade Payment Declaration and provide a verified mobile number and email address by November 16, 2025 (inclusive) to avoid affecting your privileges.
