函告重申優待機票規定及官網購買客票相關流程,以免造成重複訂位違規情事,請查照。
說明:
一、重申人事業務手冊第十三篇第四章「員工優待機票申請及使用規定」(AV版) 6.1.「除ID50R1/ID00R1 機票外,ID00R2、C/ID90R2、 ID75R2、CI ZED 及聯航Zed 優待機票均不得預訂確認機位,倘先以可訂位機票訂妥確認座位後,再換以不可訂位之優待機票搭乘者,除應繳足所搭艙等之全額客票(年票)票面價外,應報請議處,並按情節停權。」
二、爲避免同仁於華航官網購買客票時,未熟悉購票流程,造成與員工優待機票(R2)重複訂位違規情事發生,特此說明。
(一)華航官網購票於完成填寫個人資料及聯絡方式步驟,按下「確認」鍵後,即「完成訂位」進入購票付費流程。
(二)未完成刷卡購票流程,將持續保留訂位一小時。
(三) CI、AE執飛航線適用。
三、以上說明二將列入下一版「員工優待機票申請及使用規定」。
四、敬請周知單位所屬同仁知悉並請其轉知眷屬。
Notice to colleagues regarding the relevant procedures for purchasing tickets on the official website and reaffirm the employee ticket regulations to avoid duplicate booking violations. Please proceed accordingly.
- Reaffirm Chapter 4 of Chapter 13 in the Human Resources Business Manual "Regulations on Application and Use of Employee Preferential Air Tickets" (AV version) 6.1.Except for ID50R1/ID00R1 tickets, ID00R2, C/ID90R2, ID75R2, CI ZED and interline ZED tickets are unable to reserve confirmedseats. Those who reserved confirmed seats and then issued non-reservable tickets instead of the confirmed ticket, shall pay fullface-value(annual) ticket and will be reported to the disputeresolution center. The rights will be suspended according to the circumstances.
- To prevent colleagues who are not familiar with the booking process when purchasing tickets on the China Airlines official website, resulting in duplicate booking violations with employee preferential tickets(R2), the following is provided for clarification.
A.When purchasing tickets on the China Airlines official website, after completing the steps of filling in personal information and contact details, clicking the "Confirm" button, the booking will be completed and the ticket purchase and payment process will begin.
B.If the online ticket purchase process by credit card payment has not been completed, the reservation will remain on hold for one hour.
C.Applicable to routes operated by CI and AE.
- The above instructions will be included in the next edition of "Regulations on Application and Use of Employee Preferential Air Tickets".
- Please inform all colleagues in the unit and ask them to notify their dependents as well.