【員工優待機票升等付費方式變更通知】

親愛的退休（職）人員 您好：

為優化機場運務流程並縮短同仁等候辦理時間，員工優待機票將進行以下調整：

一、自台灣時間 2025 年 1 1 月 1 7 日 00:00 起 （以下日期均為台灣時間 ），升等付費方式將由「機場現場付費」改為「升等搭乘後付款」辦理。

(一) 請於 2025 年 10 月 2 0 日起至 2025年11月16日(含)前，登入員工優待機票系統後，詳細閱讀《員工優待機票升等搭乘後付款聲明書》並勾選同意。完成勾選後，方可進入員工優待機票系統操作頁面。

(二) 請務必於前述期限完成勾選，確認已理解聲明書內容，否則 搭乘日期為 2025 年 1 1 月 1 7 日 00:00 以後之航班， 其空位登記將自動移除，並須於勾選同意後重新空位登記。

(三) 適用範圍 ：除 Y/ID75 升等至 C/ID75 之費用仍維持於機場現場付費外，其餘符合付費升等之情形，悉依本作業規範辦理。

(四) 付款方式與期限：

1. 班機實際起飛 時間 後 2 小時 起 ，系統將寄送付費通知至您 驗證之行動電話及留存之電子信箱 ，並於 班機實際起飛後 24 小時 、 72 小時 及第14 日 再次 寄送 提醒 通知 。
2. 收到付費通知後，須登入員工優待機票系統網站或 APP ，並以線上刷卡方式完成升等費用繳費。
3. 請於班機實際起飛 後 2 小時至 14 日 含 內完成付費。

(五) 逾期未付款之處理方式：依《員工優待機票申請及使用規定》第13.2.4條規定，

1. 未於 14 日 內完成付費者，除付費功能外，其餘系統功能（含開票、退票等）將暫停使用。
2. 【 自完成付費日起，停止本人及眷屬使用員工優待機票權限 三個月。 】

請務必於 2025 年 1 1 月 1 6 日 含 前完成《員工優待機票 升等搭乘後付款聲明書》閱讀及完成同意勾選， 並填寫 行動電話（須驗證）及 電子信箱 以避免影響權益。

【Staff Ticket Upgrade Payment Procedure Notification】

Dear Retired/resigned Employees,To optimize airport operations and reduce waiting time, the staff ticket will implement the following adjustments:

1. From 00:00 on November 17, 2025 (All dates and times mentioned below are based on Taiwan Standard Time), upgrade payments will change from “on-site payment” to “post-flight payment”.

(1) Please log in to the Staff Subload Travel Ticketing System between October 20 and November 16, 2025 (inclusive) to read the “Post- Payment Agreement for Staff Ticket Upgrade” and check the box to agree. Access to the system will be available only after you complete this step.

(2) Please ensure review the content of the declaration and complete the confirmation by checking the “Agree” box within the aforementioned period. Otherwise, your standby request for any flights departing on or after November 17, 2025 will be automatically cancelled, and you will be required to re-register after agreeing to the declaration.

(3) Scope of Application: Except for the fare difference for Y/ID75 upgrades to C/ID75, which will continue to be paid at the airport, all other eligible paid upgrades shall be processed in accordance with these regulations.

(4) Payment Method and Deadline :

• Beginning 2 hours after the actual flight departure, a payment notice will be sent to your verified mobile number and registered email, with reminders sent 24 hours, 72 hours, and 14 days after departure.

• Upon receiving the payment notice, please log in to the Staff Subload Travel Ticketing System (website or app) and complete the upgrade payment by credit card online.

• Payment must be completed within 2 hours to 14 days (inclusive) after the actual flight departure.

(5) Overdue Payment Handling :

• If payment is not completed within 14 days, all system functions (including ticketing and refunds) will be suspended, except for payment.

• Staff and dependents will be suspended from using staff tickets privileges for three months from the date of payment.

Please complete the Post-Upgrade Payment Declaration and provide a verified mobile number and email address by November 16, 2025 (inclusive) to avoid affecting your privileges.

為提升旅客搭乘體驗 2025/08/01(含)起，以下航班將不分艙等全面提供免費 Wi-Fi 服務，惟員工優待機票使用者僅限文字訊息傳送，說明如下：

1. 適用機型：B777 / A350 / A321neo
2. 使用範圍：限文字訊息傳送（如 Line、WeChat、Messenger、iMessage、WhatsApp 等），不適用於圖片、影片等大容量檔案之傳輸。

人力資源處/員工關係部

2025年度華航同仁健康檢查相關資訊，附檔點擊下載，退休員工只要報員工號，親友都可用員工價，謝謝!!!

特此公告

函告重申持員工優待機票搭機時，因故無法搭乘請儘早於班機起飛前4小時取消空位登記。

一、近期發生多起歐洲返台班機，在商務艙(C艙)未客滿狀況下，已空位登記後卻不欲搭乘，亦未在班機起飛前四小時之前取消登記，造成場站已備妥餐點後又廢餐。

二、持空位搭乘員工優待機票(R2票)，各航線若因故無法搭乘，請務必儘早於班機起飛前4小時之前取消空位登記，尤其外站返台班機及商務艙餐點成本相對較高，以免造成餐點浪費及公司損失。

三、請各位同仁及眷屬在享受公司提供的優待機票福利時，共同樽節公司成本，勿造成浪費外，亦能符合公司ESG永續環保政策。

四、敬請周知同仁知悉並請其轉知眷屬。

特此公告

持免票同國換搭，免補收稅差原則：(見優待機票Q&A)
補稅差額在日幣500元(日本)或新臺幣100元(日本以外國家)以下，免補收。

(一)日本：返台稅差在日幣500元以內免補收。
(二)印尼：返台持DPS票於CGK站搭乘免補收。
(三)澳洲：返台持BNE票於SYD站搭乘免補收。
(四)TPE出發前往澳洲，需補定額稅金如下：

1. 持BNE票前往SYD站免補收。
2. 持MEL票前往SYD站，補稅定額新台幣350元。
3. 持MEL票前往BNE站，補稅定額新台幣300元。

(五)其餘持免票換點搭乘應補稅額依櫃檯作業辦理。

美國、泰國、大陸地區因同國各站無稅差，無涉換搭補稅事宜。
未來各站稅項異動依上述原則，不再另行通知。

特此公告

自2025年2月26日起，退休職證首次製發及爾後換/補發，均以製發日之次日起算三年效期，若於離職生效日前製發完成則以離職生效日起算三年效期。

「原已取得驗證碼且效期為五年者，維持原效期，不溯及既往。」

特此公告

持免票同國換搭，免補收稅差原則：(見優待機票Q&A)
補稅差額在日幣500元(日本)或新臺幣100元(日本以外國家)以下，免補收。

(一)日本：返台稅差在日幣500元以內免補收。
(二)印尼：返台持DPS票於CGK站搭乘免補收。
(三)澳洲：返台持BNE票於SYD站搭乘免補收。
(四)TPE出發前往澳洲，需補定額稅金如下：

• 持BNE票前往SYD站免補收。
• 持MEL票前往SYD站，補稅定額新台幣350元。
• 持MEL票前往BNE站，補稅定額新台幣300元。

(五)其餘持免票換點搭乘應補稅額依櫃檯作業辦理。
美國、泰國、大陸地區因同國各站無稅差，無涉換搭補稅事宜。
未來各站稅項異動依上述原則，不再另行通知。

說明:
一、重申人事業務手冊第十三篇第四章「員工優待機票申請及使用規定」(AV版) 6.1.「除ID50R1/ID00R1 機票外，ID00R2、C/ID90R2、 ID75R2、CI ZED 及聯航Zed 優待機票均不得預訂確認機位，倘先以可訂位機票訂妥確認座位後，再換以不可訂位之優待機票搭乘者，除應繳足所搭艙等之全額客票(年票)票面價外，應報請議處，並按情節停權。」

二、爲避免同仁於華航官網購買客票時，未熟悉購票流程，造成與員工優待機票(R2)重複訂位違規情事發生，特此說明。

   (一)華航官網購票於完成填寫個人資料及聯絡方式步驟，按下「確認」鍵後，即「完成訂位」進入購票付費流程。
   (二)未完成刷卡購票流程，將持續保留訂位一小時。
   (三) CI、AE執飛航線適用。

三、以上說明二將列入下一版「員工優待機票申請及使用規定」。

四、敬請周知單位所屬同仁知悉並請其轉知眷屬。

Notice to colleagues regarding the relevant procedures for purchasing tickets on the official website and reaffirm the employee ticket regulations to avoid duplicate booking violations. Please proceed accordingly.

1. Reaffirm Chapter 4 of Chapter 13 in the Human Resources Business Manual "Regulations on Application and Use of Employee Preferential Air Tickets" (AV version) 6.1.Except for ID50R1/ID00R1 tickets, ID00R2, C/ID90R2, ID75R2, CI ZED and interline ZED tickets are unable to reserve confirmedseats. Those who reserved confirmed seats and then issued non-reservable tickets instead of the confirmed ticket, shall pay fullface-value(annual) ticket and will be reported to the disputeresolution center. The rights will be suspended according to the circumstances.
2. To prevent colleagues who are not familiar with the booking process when purchasing tickets on the China Airlines official website, resulting in duplicate booking violations with employee preferential tickets(R2), the following is provided for clarification.

A.When purchasing tickets on the China Airlines official website, after completing the steps of filling in personal information and contact details, clicking the "Confirm" button, the booking will be completed and the ticket purchase and payment process will begin.
B.If the online ticket purchase process by credit card payment has not been completed, the reservation will remain on hold for one hour.
C.Applicable to routes operated by CI and AE.

1. The above instructions will be included in the next edition of "Regulations on Application and Use of Employee Preferential Air Tickets".
2. Please inform all colleagues in the unit and ask them to notify their dependents as well.

1. 機上用品屬公司資產，請勿攜帶下機擅為私用。 (除特別註明為推廣環保可攜下機重複使用之品項外。) 如查證屬實，將依公司相關懲處規定辦理。
   In-flight supplies are the company’s assets, please do not take them off the plane for personal use. ( Unless those items specifically stated for reuse to promote environmental protection can be taken off the plane.) If the case is substantiated, it will be handled by the company's relevant disciplinary regulations.
   
   
2. 員工票除於機票系統完成空位搭乘登記外，仍需於規定時間前以網路、自助報到系統或機場櫃檯完成報到手續。員工票若已完成報到(含自助/網路報到)後臨時不搭乘者須於員工票收受時間截止前主動向櫃檯地勤人員取消報到(使用網路報到者可自行於線上取消)，以免造成餐點浪費及作業困擾。
   In addition to registering in the ticketing system, staff ticket holders are required to complete the check-in procedures via the Internet, the self-service check-in system, or at the airport counter before the specified time. If staff ticket holders have completed check-in (including self-service/internet check-in) and do not want to take the flight, please be sure to cancel check-in with the ground staff at the counter before the end of the staff check-in time (internet check-in can be canceled online) to avoid wasted meals and operational difficulties.
   
   
3. 2024/05/16起，C/ID90R2費率上調至CR2/ZM費率；Y/ID50R1費率下調至YR1/ZH費率(費率表參考員工優待機票系統Q&A)。有價票價格變動仍以開票時價格及匯率為主，搭乘時不退/補價差。
   Starting from 2024/05/16, C/ID90R2 rate will be adjusted upward to CR2/ZM rate, while Y/ID50R1 rate will be adjusted downward to YR1/ZH rate (please refer to Staff Ticket System Q&A for the rate table). The price change of the ticket is subject to the price and exchange rate at the time of invoice, and no refund/compensation will be made at the time of boarding.